Whether you are trying to repair your car with touch up paint or get a major paint job done due to a major accident there are some problems that you should know may arise. If you are aware beforehand what you may encounter, then you will know what solutions exist and there costs. Auto body…
As a resident of Buffalo, you rely more on your car more than most. The wide open spaces, ample highway system and scenic roadways are custom made for driving, but you do not want your daily commute to put your safety at risk. The tires on your car are arguably the most important components of…
There is one sure way to tell if the battery in your car is bad. If you turn the key and are greeted with nothing but silence, it may be time for a new battery. Unfortunately, waiting for your battery to fail and your car to fail to start is not the best course of…
You love your car, and so do lots of other people. Every time you get behind the wheel or park your car in the driveway, criminals are watching and taking note. Those criminals are always out there, ready to take your car and leave you stranded. If you want your car to be there when…
The state of New York is a land of temperature extremes. If you live here, you already know that. After a summer spent dodging blizzards and shoveling out your driveway, it is time to get ready for the worst the summer season has to give. When the summer heat arrives in earnest, your vehicle and…
The hurricanes that ravaged parts of Texas, Florida and Puerto Rico last year did more than destroy homes and upend the lives of families. Those storms also created incalculable damage for drivers, leaving their vehicles underwater and causing untold havoc in their lives. While insurance paid for much of the damage, there is another dark…
If you want to spruce up and revitalize your home, nothing is more effective than a fresh coat of paint. The same is true of your car, and simply changing the color of the paint can give the vehicle you drive a whole new look. Whether your vehicle was damaged in an accident or is…
If you are in the market for a new set of wheels, opting for a low-mileage used car instead of a brand new one could save you a ton of money. Financial experts often tout the benefits of buying a late-model used car instead of a new one, citing lower car payments, reduced insurance rates…
Winter weather can be beautiful, with fresh fallen snow, cool crisp air and lovely days and nights. Unfortunately, the winter season can also be a dangerous time of year, with icy roads, sudden snow squalls and limited visibility. If you find yourself on ice, you need to take extra care. Even four-wheel drive vehicles can…
The holidays are here, and for many people, that means hitting the road. Whether you travel alone or with friends and family, holiday travel can be expensive. Airfare, gas, hotels, food, celebrations, tips – it all adds up quickly whether you go across the state or across the country. Saving money – and time –…
18:24 14 Aug 19
This is the first review I have ever written - that is how delighted I am with In Collision!! I worked with Scott who was very attentive to my needs and concerns. He must have listened and passed the information on because when the car was delivered, it was perfect!!It was done at a fair price and exactly what was estimated. The body work is exceptional. It was delivered on time and was cleaned inside and out!!Though I hope I do not need to, I would work with them again in a minute!!
21:12 10 Aug 19
Excellent customer service, the mechanics explained everything that needed to be addressed and told me about the things that I take care of later. I would recommend this place.
13:03 13 Jun 19
IN Collision is the best car shop in buffalo, great very helpful and knowledgeable staff. They are straightforward and honest. Always very happy with their work and if they do make a mistake they work hard to fix it. They even offer rides if you have to leave your car. Great place. Best customer service of any car shop in buffalo. It also has a great waiting area with snacks and water. Very nice atmosphere would highly recommend.
15:30 21 May 19
Amazing service! Got service done the same day! Highly recommend you bring your car here for any maintenance or auto body needs!!! Wish I could give them another star!
20:20 30 Apr 19
The most professional, clean, and polite shop I’ve been to since moving to Buffalo. WiFi, coffee/water, and restrooms in a comfortable waiting room makes so much of an impression as you walk in. Scott accurately and quickly diagnosed a multitude of issues with my car and gave me honest answers. I’ve had too many shops tell me they can’t figure out issues I’ve had recorded on video. Thanks to Scott and the rest of the techs, my car had a same day repair that was not only speedy but done RIGHT the first time. I’m very happy and impressed, and certainly will be back!
04:23 10 Apr 19
Recommended this place by a friend and I'm glad he did. I bought a used car not too long ago and they have helped me with every problem that has come my way. The mechanics are honest people who just want to see you have your car in the condition you want. I've been working with Travis the entire time and he is great. On top of everything else, they washed your car and vacuum the front of the interior. A nice plus.
21:07 02 Apr 19
I have been there for maintenance on my Subaru several times. The service is great, they explain everything and have fair prices. The best thing is they go the extra mile. Friendly, prompt service. I recommend them to everyone. They send out an enjoyable newsletter every month with coupons.
21:34 20 Mar 19
Amazing customer service and a quick turn around for repairs. Their staff was professional the entire time my truck was in their shop and constantly kept me updated. If you’re looking for quick diagnosis, quality repair, and good prices, IN Collision is the place to go. Make sure you ask for Travis when you arrive. He’s guided me through every repair I’ve needed with great knowledge and maintained constant communication.
18:52 24 Feb 19
I took my jeep here after being rear ended and they were helpful throughout the whole process. The repairs were completed on time and my jeep now looks brand new! They also took the time to clean the interior and exterior of my vehicle, which was a pleasant, unexpected surprise. Overall, excellent customer service. I'm so happy with my decision to choose IN Collision & Auto Repair.
23:50 06 Jul 18
I purchased 4 tires with installation, Inspection and Alignment. Scott and the team did a wonderful job. I had an alignment done at the dealer and they totally messed it up and would not correct the problem which caused my 2 front tires to go bald. Also, to my surprise, my car was cleaned when I picked it up. My car rides beautifully and I am very pleased and will be back if another problem arises.
19:21 05 Jul 18
I only went to them because my mechanic was booked. They will talk you into repairs you probably will not need. If you end up going there for some reason, and they tell you that you need repairs...PLEASE! Get a second opinion from another mechanic, Nothing against them. They are just trying to make money. I will give them one good thing. They can talk you into repairs. Very clean shop also.. If you want a very highly recommended mechanic who is trustful, knowledgeable and just the best. Go to J&J on Ontario Street. He is the one you can always trust. People from all around western New York go to him. He is very busy. So don't be surprised if he has to schedule you in. Make the appointment. You won't regret it.
15:06 13 Jun 18
My Air Conditioning went on my 2009 Nissan Rogue with 140,000 miles. Considering the number of miles, I didn't want to put too much money in to it and this repair could have been costly. The mechanic (Travis) understood and agreed and came up with less expensive options. He was very knowledgably and extremely helpful. They were quick to accommodate the fact that I needed the work done quickly and kept me posted on the progress so that I knew what to expect. It's difficult to find a trustworthy mechanic who truly cares about the customer. I am happy I brought my car here and will be using them in the future.
11:32 20 Mar 18
I just wanted to let others know of my personal experience with IN Collision & Auto Repair.Around late January 2017, I took my 1999 Honda Civic VP in for a New water pump and timing belt replacement. I believe the bill was around $750. Prior to the repair, I had been very satisfied with the service at IN Collision & Auto Repair after 2 previous repairs with the company.Now back to the repair, I picked up my vehicle after around 2 days of repairs. As usual Travis was there to greet me and answer questions about the repair. I paid the invoice and started driving back home in my car.After about half a mile down the road, my accelerator jammed and I couldn't slow down the car. I was going 70 in a 35 desperately trying to slow down my vehicle. After nearly crashing with a school bus I finally got the car into a stop by shifting into neutral.I was scared for life after hearing about horror stories about deaths happening from the 2009 Toyota floor mat incidents. I could have seriously injured myself or another person due to the faulty work that IN Collision & Auto Repair did on my car.Eventually, I called Travis and slowly drove the car back to the shop and he found out that the garage screwed up and some of the cables were tied. I was offered no refund on that day or any day following that.This company has forever lost my business and respect. First, they messed up my repair and almost seriously injured me as a result of their work. Secondly, the customer service response to their own faulty work was very disappointing.Update:After posting the review the owner who seemed to be a very down to Earth caring owner reached out to me. We got the situation alleviated and he assured me that for future customers if a situation ever arises that they will go the extra mile and try to fix it.
23:19 16 Mar 18
These guys are excellent. I have to echo the views of most people here. I got a scratch on my new car in the parking lot, and needed to get it fixed. I read their reviews and decided to give them a shot. Sam took care of my case - he was very pleasant. I found their rates very reasonable. Another major collision center (withholding name) quoted a much higher price. They delivered my vehicle on time. Overall its not a pleasant experience having your car damaged, but if you do and live in Buffalo, I would definitely recommend you go to these guys. I believe you will have one less thing to worry about.